Primary achievements

- Bank of China: Northeast Customer Service Center, Operation Consultancy
(Project manager, responsible for overall development plan, human resources management, dailypolo shirts operation management, service quality management, business plan, and technical system plan)
- Blue Express: Shenzhen Call Center, Operation Consultancy
(Project Manager, responsible for setup of daily operation management, service flow criterion, human resource management, etc)
- CITIC Bank Credit Card: Shenzhen Call Center, Operation Consultancy
(Project Manager, responsible for agent recruitment, staff training, setup of service criterion, etc)
- Beijing Foton Auto:ralph lauren polo shirts Customer Service Center, Operation Consultancy
(Project Manager, responsible for agent recruitment, staff training, setup of service criterion, etc)
- In-house Outsourcing Call Center
(Project Manager, responsible for agent recruitment, staff training, setup of service criterion, business development, etc)
- Harvest Asset Management: Customer Service Center （account manager and solution consultant）
- Hebei Power: 95598 cheap ralph lauren polo shirts
Customer Service Center, 7 sites （solution manager）
- SNDA: Customer Service Center, Operation Consultancy （account manager and trainer）